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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Renate Jones

August 28, 2023

5  out of  5 rating by Renate Jones
"Wonderful staff! Great customer service! I have been a client several years now and Greg Vincent’s office feels like family."

Barbara Livingston

August 17, 2023

5  out of  5 rating by Barbara Livingston
"My son and I went into the State Farm office, without an appointment, to get some needed information. Rene Braum graciously took us into her office, answered questions, took the time to hunt down answers & got a claim reopened that had been shut down. She took us, unannounced, and gave us her best, for as long as it needed to take. I would highly recommend them for your insurance needs."

ruth bewley

August 15, 2023

5  out of  5 rating by ruth bewley
"I worked with Renee Branum and she assisted me in navigating through a claims issue right away that added $600 to the amount we received for a totaled vehicle. She also assisted with other issues."

Peggy Cooper

June 8, 2023

5  out of  5 rating by Peggy Cooper
"Ann is a very nice lady. She spends the time to talk to you and doesn't rush. Very knowledgeable. Everyone in the office is great."

Ryan Stevens

March 30, 2023

5  out of  5 rating by Ryan Stevens
"The service I have received here is amazing. Greg and his team has done their utmost best to provide me with the best possible home/auto rate. I cannot recommend their services enough."

Ken Brown

March 10, 2023

5  out of  5 rating by Ken Brown
"The service that I received at Greg Vincent State Farm was amazing. All of the employees were very nice and friendly. Every employee made me feel welcome. The office is very neat and clean. The level of compassion along with their knowledge let me know that I made the right choice."

Michelle Jessee Vincent

January 30, 2023

5  out of  5 rating by Michelle Jessee Vincent
"Anne was amazing! She took extra time with me and went above and beyond to answer my questions. Her caring, service-driven attitude is exemplary. She's a true asset to the agency."

Andrew Hasty

January 25, 2023

5  out of  5 rating by Andrew Hasty
"Greg Vincent is the best state farm agent. He listens to what you have to say and really cares."

Vicki Lemaster

January 12, 2023

5  out of  5 rating by Vicki Lemaster
"Renee has been so helpful. She answers every question, returns calls in such a timely manner, and is so kind as well as professional. Greg Vincent is very fortunate to have Renee on staff!"

Jennifer Sims

October 6, 2022

5  out of  5 rating by Jennifer Sims
"I can always count on Greg and his team for good advice and quick responses."

Delisa Birchell

October 5, 2022

5  out of  5 rating by Delisa Birchell
"Love Ann! She is so sweet, helpful and professional. This business is very prompt in meeting one’s needs!"

Jim Cox

August 22, 2022

5  out of  5 rating by Jim Cox
"A lightning strike at our house caused the interruption of several pieces of equipment. While some were repaired or replaced by other vendors, State Farm took responsibility for our destroyed air conditioning and garage door opening systems. Never have I been treated so well in my 62 years of exclusive coverage with State Farm including home, vehicles, and umbrella coverage. Every person I spoke with treated me like a king (I hadn't been accustomed to this!) and was quick to assure me of their concern for our welfare. Literally within a day, I think, we received notices that our dual claims were being satisfied and we would receive a significant portion of our expense back. Greg Vincent's office was kind enough to follow up with me to see if we were satisfied. I'm glad we remained with State Farm all these years. The people working for them today have profoundly raised the bar!"

Ima Driver

July 25, 2022

5  out of  5 rating by Ima Driver
"We found Greg Vincent State farm while shopping for auto quotes near our home.. Anne was very helpful and educated us regarding several insurance lines. She emailed all the quotes requested, and was very knowledgeable and personable. Even though the difference in price was not enough to entice is to switch insurers, I would still highly recommend them for their knowledge, customer service, and genuine efforts to offer a better rate."

Erin Kramer

July 21, 2022

5  out of  5 rating by Erin Kramer
"Anne was extremely kind and helpful and very thorough in helping me get my Renter’s insurance transferred during my move. She gave me advice to help me save money and took every effort to make sure everything was taken care of, which I couldn’t appreciate more. Definitely the easiest part of my move! Very thankful and would recommend their services."

Dennis Morton

July 15, 2022

5  out of  5 rating by Dennis Morton
"Greg and his staff are professional and courteous. My family has been State Farm insured through Greg Vincent for many years."

Carol McCutchen

July 13, 2022

5  out of  5 rating by Carol McCutchen
"MS. ANNE WAS AWESOME!!!!!!!!"

Ryan Buffalo

July 12, 2022

5  out of  5 rating by Ryan Buffalo
"Fantastic this is my go to place for my insurance needs!"

Cathy Boorman

July 7, 2022

5  out of  5 rating by Cathy Boorman
"Anne was very informative, professional and patient. Great customer service!"

Vicki Lemaster

December 11, 2020

5  out of  5 rating by Vicki Lemaster
"This agency has gone over and above to help me with my move and insurance needs. Greg Vincent and Renee Branum are very knowledgeable and organized and willing to help!"

Swade_502

September 14, 2020

5  out of  5 rating by Swade_502
"I've been a state farm customer for 10+ years. I've been dealing with Mr. Vincent for a few years. Brenna always takes good care of me and makes the process easy. Thanks!"

Nic S

June 29, 2020

5  out of  5 rating by Nic S
"I’ve been insured with State Farm for almost 20 years. Greg Vincent and his staff is always polite and professional. I’d recommend them to family and friends!"

Brent Hinton

June 23, 2020

5  out of  5 rating by Brent Hinton
"I have zero complaints about Greg - that’s not often said about any partnership, which is how I view my relationship with him. He truly looks out for my family’s best interest and his team’s responsiveness to any questions is like receiving white glove service!"

Tracy Mcconnell

June 12, 2020

5  out of  5 rating by Tracy Mcconnell
"Brenna was awesome. Knowledgeable and so easy to talk to. She quickly answered all my questions."

Jose Felix Rico Saavedra

June 10, 2020

5  out of  5 rating by Jose Felix Rico Saavedra
"I have all insurance with State Farm through Gregs office here in Louisville, From renters and car to life insurance as well. My agent Judy is the best insurance agent i have ever worked with. She is a prime example of what customer service should be. Not only is she knowledgeable, professional and responsive but most importantly she shows genuine care for her clients well being. I am extremely satisfied with the services provided by Judy and the entire office. 10/10 would recommend! Thank you everyone!!"

michael crutchfield

January 31, 2020

5  out of  5 rating by michael crutchfield
"Greg was easy to work with. He saved us money on our insurance and was timely in getting our quotes and paperwork to us. I recommend his office to anyone looking for insurance needs - home or auto."